Aparna Sandilya
Azure Support Consultant
Hyderabad
Skills
ITIL
Grafana
Azure Cloud
MS Office
PowerBI
SQL
ExperienceJul 2018 to Sept 2021Nov 2020 to Jun 2022Jul 2022 to Sept 2025Oct 2025 to Present
Trainee - Jr. Azure Support Engineer
Wipro Technologies
- Created and managed Azure resources, including Resource Groups, Storage Accounts, Key Vaults, and Service Fabric Clusters.
- Deployed and maintained Stateful and Stateless applications using Service Fabric Explorer.
- Managed incident tickets and change requests using ICM, ensuring SLA compliance.
- Executed scheduled deployments and Windows security patches.
- Supported backup maintenance and Azure infrastructure operations.
- Documented deployment procedures, incident resolutions, and patching activities.
Azure Support Consultant
Impelsoft Technology Pvt Ltd
- Deployed and maintained applications using Azure Service Fabric Explorer.
- Managed Stateful and Stateless services and scheduled application builds.
- Implemented Multi-Factor Authentication to strengthen system security.
- Performed security patching and troubleshooting of technical issues.
- Coordinated with internal teams and customers to resolve application issues.
Azure Support Consultant
ITTB Software Pvt Ltd
- Maintained Azure application infrastructure and databases in a 24×7 support environment.
- Executed scheduled builds and managed Stateful and Stateless Service Fabric applications.
- Monitored server health and database performance using Grafana, SSMS, and Performance Monitor.
- Resolved production incidents and deployment issues while minimizing downtime.
- Managed incident tickets and change activities using JIRA.
- Performed security patching and maintained incident documentation.
Azure Support Consultant
LUMIZ Ai
- Managed Azure resources and Service Fabric clusters for production applications.
- Executed Stateful and Stateless application deployments using Service Fabric Explorer.
- Handled P1/P2 incidents in a 24×7 production support environment.
- Monitored infrastructure and database performance using Grafana and SSMS.
- Managed incidents, changes, and SLA compliance using ServiceNow, JIRA, and ITIL processes.
- Performed root cause analysis, security patching, and MFA implementation.
EducationJun 2015 to Jun 2018
B.Sc Computer Science
Acharya Nagarjuna University · A
DevFestHYDERABAD
Attendee · Oct 24, 2026