I am a Business Analyst with 2+ years of professional experience across telecom, contact-center technology, SaaS, AI-driven solutions, and financial-services implementations. My work combines business analysis, product development, technical troubleshooting, and data analytics. I enjoy understanding business problems, identifying gaps in existing systems, and translating requirements into practical solutions that improve product functionality and business operations. I have been developing my career toward product management and advanced analytics, with a focus on understanding not just what needs to be built, but why it is needed, how it should work, and what business impact it will create.
Business Analyst
Deepija telecom Pvt Ltd
- My work goes beyond preparing requirement documents. I operate at the intersection of business, product, and technology.
- Requirements and documentation: Prepare BRDs, FRDs, SRS documents, user stories, acceptance criteria, and process flows.
- Product enhancements: Manage feature requests, identify functional gaps, clarify business rules, and coordinate implementation.
- Technical investigation: Analyze API requests and responses, JSON payloads, SQL queries, database records, and server logs to identify root causes.
- Testing and releases: Support UAT, regression testing, release validation, deployment coordination, and production monitoring.
- Stakeholder management: Work with business users, developers, QA, DBAs, infrastructure teams, and other stakeholders to resolve issues and deliver requirements.
- Data and performance analysis: Use SQL, Excel, Python, and Power BI to validate data, analyze performance, and support KPI reporting.
Business Analyst
Weboccult technologies
- I developed my foundation in business analysis, requirement documentation, stakeholder communication, project coordination, and translating business needs into technical deliverables. This experience helped me build the analytical and problem-solving skills I use in my current role.
Computer science and engineering in Bachelors in technology
Parul University · 7.85
Attendee · Oct 24, 2026