Nikitha K

Product Owner

Hyderabad

About

With 5+ years of experience working in the Consulting Industry as a Business Analyst/Product Owner, I’m passionate about solving business challenges, and strategizing to deliver high quality client-centric products in dynamic fast paced environments. Encompassing a customer centric product mindset, my Functional experience spans across domains such as Group Insurance, Life and Annuity, Telecommunication Retail and Sales with respect to products developed using Salesforce (Sales Cloud and Service Cloud) as well as Unqork, a Low Code - No Code platform. My key responsibilities and skillsets include Requirements Analysis and elicitation, User story grooming, Comprehensive Test execution and analysis, Bug Tracking, Reporting, and Agile methodologies, with a commitment to adhering to Standards, processes, procedures, and comprehensive documentation throughout the Software Product lifecycle.

Skills

Python

Google Cloud

Salesforce

Product Management

Requirements Elicitation

Azure DevOps

Zephyr

Automation Testing

UAT

A/B Testing

Jira

Postman

Experience

Product Owner

Deloitte

Apr 2024 to Present

Leading a Scrum Team of 10 members ensuring that the Team adheres to Agile practices and principles, facilitating Daily stand ups, Sprint planning and all Sprint ceremonies, prioritizing the timely delivery of client-facing deliverables.
End to End Implementation as a Business Analyst in Sales and Service clouds (Salesforce) starting from Initial Requirement Gathering, Translating them into User stories, handling UAT, delivering the project and giving the User Training.
Working with cross functional teams (Insprint, Functional, E2E, Prod Support Teams, Integration) to identify major coding issues which cut down production bugs to zero over 8+ consecutive releases.
Product management, Feature grooming for functional requirements over 900+ SP and functionality improvement across workstreams using Salesforce for a client who is the largest Telecommunication services provider in the US.
In charge of providing Weekly Status and Build reports tracking Burn down Chart, Weekly progress, Impediments across all value streams to the Client.

QA Lead

Deloitte

Apr 2022 to Mar 2024

Strategised to setup QA processes for a module in Salesforce CRM, leading an initial team of 5 to cut back costs of over 5M for the client. This directly led to extension of existing contract with firm bringing in revenue of 80M+.
Custom design solutions encompassing estimation of Test design, Test integration as well as Test execution for each Sprint cycle that increased productivity reducing nearly one sixth of biweekly effort.
Analysis of Change log documents and requirements to facilitate the Go or No Go call for QA Sign off and Production Defect validation of 7+ releases.

QA Analyst

Deloitte

Jan 2020 to Mar 2022

Worked on Functional testing for various applications on Unqork - a No Code platform encompassing Test matrix design, tracking blocker issues, regression, updating daily trackers, preparing status reports and providing execution handoff.
Facilitated Test Strategy management, developed Automation scripts for Test Suite using CodeceptJS, Defect analysis and identification of design gaps that led to creation of 2 new features in a month

Education

B.Tech in Electronics and Communication Engineering

Jawaharlal Nehru Technological University, Hyderabad

Aug 2015 to Jun 2019

Certifications

Certified Partner Specialist Gemini Enterprise Deployment

Google- Cloud

Jun 2026

Generative AI Leader Certification

Google

Mar 2026

Microsoft Certified: Azure AI Fundamentals